OUR SOFTWARE PRODUCTS & SERVICES:

built with a Digital Transformation perspecive, informed by Gartner Inc

1. Managed IT Services wth Virtual CIO
& SME Starter Pack for IT

For established Medium and Large Enterprises who want to focus on their core business while relying on World Class outsourced IT-as-a-Service backed by oversight from a seasoned Virtual CIO. An affordable & flexible pay-as-you-go model built for optimum IT Service Delivery.

Startup SMEs are also covered with our “Enterprise IT Starter Pack”. This is a one-stop-shop package for all initial IT Setups from Computerization, Web & Email, Social Media, Online Accounting, Networking, Telephony & CRM.

2. NAWIRI: A Digital Loyalty Platform
for FMCG Manufacturers

A Swahili word meaning to 'prosper', the Nawiri Loyalty Platform is a state of the art Marketing tool that improves annual product sales by over 30% in just one year!
Imperative for any manufacturer to boost sales in record time & fight product counterfeiting

Features a phone based Loyalty Program that uses FMCG product coupon points to reward targeted bulk consumption influencers.

Points can be redeemed for E-Rewards such as Instant Airtime, Power Tokens, E-Voucher or Data Bundle rewards.
Built for Customer Satisfaction and engagement through "Data Driven Digital Campaigns".

3. ERP Consulting &
Robotic Process Automation (RPA) 

We perform ERP Consulting & IT infrastructure Value Assessments towards strategic systems ownership by the business. Through GAP Analysis we report on actionable recommendations to better utilize IT & ERP Assets for profitability & cost optimization.

We also Introduce Robotic Process Automation (RPA) to ease complex but routine ERP tasks such as reconciliations, order processing & Reporting - to speed up Cash Flow through a lean back office.

4. Customer Experience (Cx) Solutions
 

Maximize Customer delight with our Cloud Hosted Call Center featuring CRM, Social Media Integration & Complaints Handling.

Use our Bulk SMS, Airtime, MPESA & Whatsapp Integration Services for Improved Customer Service.

Enhance efficiency in your front office service areas with our QMS (Queue Management System)

HOW we engage your business & deliver our solutions...


Initial consultation meetings are free, where our seasoned Consultants visit your business premises and assess your IT pain points.

From initial consultative scoping sessions, we gather your business automation requirements that can be enhanced through IT; we then write up solution proposals that once implemented, create value through proven ROI (Return on Investment), cost savings and simplify routine office work while having a 360 degree view of your business.

Through dedicated BINARY Project Managers and in conjunction with our local & Global Software Partners, we then roll out best of breed technologies in Business Automation, delivering World Class Solutions that work for your Business!
 


Supported Technologies

What Our Happy Customers are saying..